1. Scope
This Privacy Policy explains how TaleTerra ("we," "us," or "our") processes information when you use the TaleTerra app, website, and related account, synchronization, and support services. TaleTerra is an AI-powered interactive story app.
TaleTerra uses Firebase Analytics for product analytics. Account, cloud-synchronization, and paid features may be introduced or enabled by version, platform, region, or rollout; the provisions below apply when the relevant feature is offered and you choose to use it. TaleTerra does not provide public profiles, public posting, comments, direct messages, advertising, or cross-app tracking.
2. Information We Process
2.1 Story Inputs and Generated Content
When you create or continue a story, we process the genres, character details, preferences, choices, free-text actions, and other story context that you provide, together with AI-generated text and the structured state needed to continue the story.
To generate or continue a story, the App sends your current input and the story context needed for that request to a backend service operated for TaleTerra. That service transmits the necessary information to third-party AI service providers to generate content and apply safety controls. TaleTerra does not use Firebase Analytics to collect story text, free-text actions, AI-generated story text, or detailed character and world state.
Do not submit account passwords, government identifiers, payment-card information, precise location, medical or biometric information, personal information about children, or another person's information that you are not authorized to provide.
2.2 Account and Sign-In Data
If account features are offered and you choose to create or sign in to a TaleTerra account, TaleTerra may support Sign in with Apple and Google Sign-In through Firebase Authentication, a service provided by Google LLC. We may then process:
- the sign-in provider you select and the provider-specific account identifier;
- a Firebase Authentication user identifier and a separate TaleTerra internal user identifier;
- your email address, including an Apple private-relay address if you choose that option;
- a display name or profile image if the provider supplies it and TaleTerra uses it in the account experience;
- authentication status, token-validation results, account-linking status, and sign-in timestamps; and
- TaleTerra device-session, guest-migration, and security records.
We do not receive your Apple or Google account password. Apple, Google, and Firebase process sign-in information under their own terms and privacy policies. We use provider credentials only to authenticate you, link a provider identity when you request it, maintain account security, and establish a TaleTerra session.
We do not automatically combine Apple and Google identities merely because they use the same email address. Linking another sign-in provider requires an authenticated account flow.
2.3 Cloud-Sync Data
If cloud synchronization is offered and you choose to use it, TaleTerra may upload the information needed to restore your story library and reading state on another supported device. Depending on the features you use, synchronized data may include:
- story identifiers, titles, setup choices, preferences, and timestamps;
- story inputs, AI-generated story text, choices, summaries, and structured character or world state;
- reading progress, completion status, and cover or library metadata; and
- sync revisions, checksums, conflict copies, and technical records needed to prevent loss or silent overwriting.
Cloud-sync data is stored by TaleTerra and its backend hosting providers. Firebase Authentication verifies external identity, but TaleTerra uses its own internal user identifier and backend to control account and story-save ownership. Provider credentials, authentication tokens, secrets, and detailed diagnostic logs are not included in story-save packages.
If a local story and a cloud copy have diverged, the service may preserve separate copies or ask you which version to continue instead of silently merging or overwriting story content.
2.4 Device, Network, and Service Data
When the App connects to our service, we may process a server guest identifier, TaleTerra user and session identifiers when signed in, request identifier, App version, platform, operating-system version, language, request time, service response, error details, IP address, and necessary network metadata. We use this information to provide the service, authenticate requests, prevent abuse, maintain security, synchronize data when requested, and troubleshoot failures.
2.5 Firebase Analytics Data
TaleTerra uses Firebase Analytics, a service provided by Google LLC. Firebase Analytics is enabled when you open and use the App. Depending on the device and App activity, Firebase Analytics may collect or derive:
- a Firebase-generated App Instance ID and, depending on platform configuration and availability, a resettable device identifier such as the Android Advertising ID, iOS Identifier for Vendors, or iOS Advertising Identifier;
- App version, device type or model, operating system, language, and approximate country or region;
- first-open, session, screen-view, and engagement information; and
- feature interactions and technical outcome information that we choose to record, such as sign-in, sync, or generation outcomes and approximate duration, when the relevant feature is available.
Google may use an IP address during transmission and processing, including to derive approximate location information. We use Firebase Analytics data to understand aggregate feature usage, measure reliability, diagnose product issues, and improve TaleTerra. We do not use it for advertising, and we do not use it to track you across apps or websites owned by other companies.
2.6 Purchases, Transactions, and Entitlements
Paid features, when offered, are available as one-time purchases of individual digital products, such as story access, consumable credits, or other digital entitlements. The applicable Apple App Store or Google Play store processes the payment. Depending on the product and platform, TaleTerra may process:
- the product identifier or SKU and the platform or storefront;
- your TaleTerra account identifier, anonymous account identifier, or device-session identifier when needed to deliver an entitlement;
- a transaction ID, order ID, purchase token, receipt, signed transaction data, or related verification and signature metadata;
- purchase, restoration, refund, revocation, chargeback, and other transaction-status information;
- price, currency, tax, and storefront information when provided by the platform; and
- entitlement, quota, grant, consumption, and reconciliation records needed to provide, restore, secure, and audit the paid feature.
TaleTerra does not receive or store your full credit-card or debit-card number, bank-account details, payment password, or other complete payment credentials from an App Store or Google Play transaction. Apple and Google process payment and billing information under their own terms and privacy policies. We may use backend and security providers to transmit, verify, encrypt, store, and reconcile purchase records.
2.7 Support, Reports, and Rights Requests
If you contact us for support, report AI-generated content, request account deletion, or submit a privacy or copyright request, we process the email address, message, screenshots, relevant content excerpts, App version, platform, available account or request identifiers, and any other information you choose to provide that is needed to handle the request.
3. How We Use Information
We use information to:
- generate, display, save, restore, and, when requested, synchronize interactive stories;
- maintain story continuity and related character and world state;
- provide and secure optional accounts and authenticate Apple or Google sign-ins when those features are offered;
- link identities, migrate guest data, maintain sessions, and restore account access when requested;
- operate, secure, maintain, and troubleshoot the App and service;
- filter, detect, investigate, and address harmful, illegal, or Terms-violating content;
- provide support and respond to reports, privacy requests, deletion requests, and copyright requests;
- measure feature usage and service reliability and improve TaleTerra;
- process, verify, restore, reconcile, and secure purchases and entitlements, handle refunds or revocations, and provide purchase support;
- prevent fraud, abuse, and unauthorized access; and
- comply with legal obligations and protect users, TaleTerra, and others.
4. How We Disclose Information
We disclose information only as needed for the purposes described in this Policy to:
- Google LLC, which provides Firebase Analytics and, when account features are offered, Firebase Authentication;
- Apple and Google identity services, when you choose the applicable sign-in method, to authenticate or manage the provider connection you request;
- Apple App Store and Google Play, in connection with purchases made through their stores, to process billing and provide or receive the transaction and entitlement status needed for purchase verification, restoration, refunds, revocations, and related fraud or security controls;
- backend and cloud-service providers operating for TaleTerra, which transmit, process, store, synchronize, and secure story, account, service, and technical data;
- third-party AI service providers, which receive the current input and necessary story context to generate content and apply safety controls;
- website, email, and support providers, which help host our pages and handle communications;
- government authorities, courts, or other relevant parties, when disclosure is required by law, valid legal process, an emergency safety need, or protection of legal rights; and
- professional advisers or a business successor, in connection with legal advice, financing, restructuring, a merger, acquisition, or asset transaction, subject to appropriate safeguards.
Before story input or context is sent to a third-party AI service for the first time, the App will provide a prominent disclosure and request your explicit permission. If you do not agree, the App will not send that information and you may choose not to use AI generation features.
We require service providers processing information for us to protect it consistently with this Policy, applicable law, and applicable platform rules. We do not sell personal information, share personal information for cross-context behavioral advertising, or use story content for advertising.
5. Data Retention
- Local stories, preferences, reading progress, and local diagnostic records remain on your device until you use an available deletion function, clear App data, or uninstall the App. Device backups are controlled by your device and platform settings.
- If you create an account or use cloud synchronization, account information, identity mappings, active sessions, and cloud-sync data are retained while your account is active or as needed to provide the features you request. They are deleted or de-identified after account deletion, subject to limited security, dispute, backup, and legal-retention needs described below.
- Backend requests, AI inputs and outputs, authentication events, and security or technical records are retained only for as long as reasonably necessary to provide and protect the service, troubleshoot failures, handle requests, or meet legal obligations, and are then deleted or de-identified.
- Firebase Analytics event-level data is retained according to the retention settings configured for TaleTerra in Firebase Analytics. Aggregated or de-identified reports may be retained longer when they no longer reasonably identify an individual or device.
- Purchase, transaction, receipt, entitlement, refund, revocation, reconciliation, and support records are retained for as long as reasonably necessary to deliver and restore paid features, prevent fraud, resolve disputes, provide customer support, complete accounting and tax records, and comply with legal obligations. Apple and Google may retain their own store transaction records under their respective policies.
- Support, report, privacy, deletion, and copyright request records are retained while we handle the request and may be kept longer when reasonably necessary for security, disputes, or legal compliance.
When information is deleted from active systems, limited copies may remain temporarily in restricted backups until those backups are overwritten under normal retention cycles. We may retain the minimum information necessary to document a deletion request, prevent fraud or abuse, resolve disputes, or comply with law. Retained information is not used for product analytics or new service features.
6. Your Choices and Privacy Rights
You may use TaleTerra as a guest where guest access is offered, choose whether to sign in, and choose whether to use cloud synchronization. Signing out does not delete an account or cloud data. You may delete stories or local content using available App controls, clear App data through device settings, or uninstall the App. Local copies and device backups are controlled separately from cloud data.
You may email support@taleterra.ai to withdraw permission for future third-party AI processing or to request access to, correction of, portability of, or deletion of personal information that we control. After withdrawing AI permission, do not use AI generation features. Withdrawal does not affect processing already completed with valid permission.
Depending on where you live and applicable legal thresholds, you may have rights to know, access, correct, delete, or obtain a copy of personal information, and to opt out of certain sales, targeted advertising, sensitive-data processing, or profiling. TaleTerra does not sell personal information, engage in targeted advertising, or conduct profiling that produces legal or similarly significant effects. We will not discriminate against you for exercising applicable privacy rights.
If paid features are available, you can use available purchase-restoration tools for eligible purchases and contact support@taleterra.ai about a missing or incorrect TaleTerra entitlement. Refunds are generally requested through the Apple App Store or Google Play process that handled the transaction. Store purchase history and payment records remain subject to the applicable store's controls and policies.
7. Account Deletion
If you have a TaleTerra account, you can request deletion of the account and associated cloud data in the App through Settings > Account > Delete Account. You can also use the public deletion instructions at https://taleterra.ai/delete-account/ or email support@taleterra.ai with the subject "Account Deletion" if you cannot access the App. Do not send your password or authentication token. We may ask for reasonable information to verify that you control the account.
Deleting a TaleTerra account deletes or de-identifies the account profile, TaleTerra identity links, active sessions, cloud-synchronized stories, inputs, generated content, reading progress, preferences, and related account data that we control, together with TaleTerra-linked purchase and entitlement data where it is no longer needed, subject to the limited retention described in Section 5. Deletion of a TaleTerra account does not delete your Apple or Google account or the transaction history held by either store. We may retain limited transaction, entitlement, fraud-prevention, dispute, accounting, tax, or legal records when reasonably necessary or required by law. Signing out, uninstalling the App, or revoking Apple or Google access does not by itself delete your TaleTerra account.
Data stored only on a device may remain until you delete it in the App, clear App data, or uninstall the App. Data controlled by Apple, Google, a device backup, or another third party is governed by that party's controls and retention practices.
8. Security and International Processing
We use reasonable technical and organizational safeguards appropriate to the nature and risk of the information, including encryption in transit, access restrictions, data minimization, session controls, and provider review. No system can guarantee absolute security.
We and our providers may process information in the United States and other countries where the services operate. Those countries may have privacy laws different from the laws where you live. We use contracts and other safeguards required by applicable law.
9. Children's Privacy
TaleTerra is not directed to children under 13, and persons under 13 may not use it. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact support@taleterra.ai so we can take appropriate action.
10. Changes to This Policy
We may update this Policy and will post the revised version and effective date at https://taleterra.ai/privacy. We do not provide an in-App notice for corrections, formatting changes, or other changes that do not materially affect how information is processed. If a change materially affects the information we collect, why we use it, or with whom we disclose it, we will provide additional notice before the change takes effect and obtain new permission when required by law or applicable platform rules.
11. Contact Us
Privacy, account-deletion, support, report, and copyright requests: support@taleterra.ai
Website: https://taleterra.ai